How to Validate Domain for Email Deliverability

It is important to validate the domain for your email address to decrease the chances that emails go to junk/spam. This needs to be done for two components of the Law Enforcement Recruitment System. (1) Zoho CRM and (2) Zoho Campaigns.

in order to do this please complete the following steps in your DNS Settings.

Step 1: SPF Record

Check for a SPF record. If there is one already add the following to it "include:one.zoho.com include:zcsend.net". The order of any of the include statements is not important.

If the SPF record does not exist do the following:

Create a TXT record with hostname "@" and value "v=spf1 include:one.zoho.com include:zcsend.net ~all"

An example from a GoDaddy DNS manager is below:

Step 2: DKIM Public Keys

You will need to create two text records with subdomains and keys as specified in the initial setup email these values are specific to your organization.

An example from GoDaddy DNS Manager is below:

That's it! you are done!